How Spout Works

Automate Your Effort to Acquire, Monitor and Amplify Customer Reviews

Spout provides an easy and unobtrusive way to ask and remind customers to review your business on the sites that matter to you. We call it a “review funnel”.

Reach Out & Get Reviews

Engage your customers with requests generating feedback while adding new reviews. Use our automated email or SMS, Spout delivers a professional looking, request that makes it simple for your customer to engage with your business.

  • Automated requests & reminders
  • Beautiful designs
  • Request 1st-party & 3rd-party reviews
  • Personalization & customization

Market Your Customer’s Experience

We’ll help you amplify your reviews in multiple ways so that your best customers are bringing you new customers. For today’s small business, reputation is the ultimate marketing tool.

  • Review Widget for your own website to display ratings & reviews
  • Conversion Pop-up for social proof to land new customers
  • Improve your SEO, website content & local listings
  • Social sharing of review content to Facebook, Twitter & Buffer

Monitor, Listen & Respond

Monitor the review sites that matter to you including Google Questions and Answers. Receive daily updates and email notifications for new reviews so you can listen, manage, and respond in real-time.

We monitor 40+ reviews sites like Google, Facebook, Trip Advisor and the BBB

Capture Net Promoter Score, survey questions, customer feedback and more

Email notifications for new feedback and reviews in your inbox

Detailed reports to track reviews, ratings, feedback and more